Welcome to Patient Advocacy & Caregiver Empowerment
Where caregiving, work and healthcare intersect.
PACE is Home of
The Caregiver Effect™ & Elnora's Place™
SUPPORT THE CAREGIVER. CHANGE THE SYSTEM.
Patient Advocacy & Caregiver Empowerment (PACE) helps healthcare organizations and employers understand, measure and manage The Caregiver Effect™ — the organizational ripple effect created when caregiving, work and healthcare collide.
Caregiving is personal. The impact isn't.
Don't Tell Me You Have a Caregiver Strategy...SHOW ME.
If we asked you to show us your strategy for supporting the caregivers who work for you — and, in healthcare, the caregivers of the patients and families you serve — what would you show us?
A benefit? An EAP? A leave policy?
A caregiver platform? An employee resource group?
A patient education program?
Those may all be important.
But are they a strategy?
And can you show me whether it’s working to meet your business goals?
A New Category of Workforce Strategy
THE CAREGIVER EFFECT™
Caregiving doesn’t stay in one lane.
It moves through people, work, healthcare and organizations.
PEOPLE → WORK → HEALTHCARE → ORGANIZATIONS
A caregiver may be an employee, a family member, a patient advocate, a decision-maker or a partner in the healthcare system — sometimes all at once.
The effects can reach far beyond the individual caregiver.
That’s The Caregiver Effect™.
PACE helps organizations make those effects visible, measurable and actionable.
ONE ISSUE. TWO SIDES.
FOR HEALTHCARE
When your patient goes home, is the caregiver ready?
A patient may be clinically ready for discharge.
But someone may be going home with medications, treatment instructions, equipment, appointments, symptoms to monitor and decisions to make.
The patient may leave the building. The caregiver goes home with them.
PACE examines the caregiver-readiness infrastructure surrounding transitions of care.
Can you show us how you know the caregiver is ready?
FOR EMPLOYERS
What is caregiving doing to your workforce?
Your employees don’t stop being caregivers when they clock in.
Caregiving can intersect with:
PRODUCTIVITY
ABSENTEEISM
PRESENTEEISM
RETENTION
TURNOVER
SAFETY
ERRORS
CAPACITY
REVENUE
The question isn’t simply whether you offer caregiver benefits.
The question is whether you have a caregiver strategy.
BENEFITS & RESOURCES ARE GREAT, BUT THEY'RE NOT STRATEGY.
TAKE THE ASSESSMENT
DO YOU HAVE A CAREGIVER STRATEGY?
Or a collection of benefits, programs and resources?
You may already have caregiver benefits, an EAP, flexible work policies, employee resource groups, education, navigation or other support in place.
But do those pieces add up to a strategy?
Take the Free Caregiver Strategy Assessment.
In 30 questions or less, get a clearer view of where your organization stands across caregiver strategy, infrastructure, readiness, communication and organizational impact.
Your score shows you where to look.
Then we can talk about it, if you’d like.
The PACE Business Framework
Start planning your vacation with our trip guides, It’s time to explore the world. Capture everything!
FROM CAREGIVER CONCERN TO ORGANIZATIONAL STRATEGY.
PACE uses The Caregiver Effect™ framework to help organizations:
DISCOVER
Understand the caregiver population, experience, infrastructure and organizational environment.
QUANTIFY
Measure caregiving exposure, organizational impact, experience, infrastructure effectiveness, readiness and recovery.
SUPPORT
Build or strengthen the strategies, infrastructure and communication needed to respond.
RECOVER
Monitor outcomes, reinforce what works and identify opportunities for continuous improvement.
Ready for Your Organization to Build a Strategy?
THE CAREGIVER EFFECT™ IMPACT DIAGNOSTIC
You cannot manage what you have not measured.
The Caregiver Effect™ Impact Diagnostic provides an evidence-based view of how caregiving intersects with your people, your operations, the people you serve and your organizational priorities. We examine six areas:
CAREGIVER POPULATION
Who are the caregivers connected to your organization? How do the affect your organization?
CAREGIVING EXPOSURE
Where and how does caregiving intersect with work and healthcare?
ORGANIZATIONAL IMPACT
What is caregiving doing to organizational performance? Your business drivers? Revenue?
CAREGIVER & PATIENT EXPERIENCE
What are caregivers and families experiencing? Are they using what you have?
INFRASTRUCTURE EFFECTIVENESS
Are existing resources reaching people and working together?
READINESS & RECOVERY
Is your organization prepared to respond, adapt and improve?
The result is a clearer understanding of what is happening, where
the gaps are and what leadership can do next.
[EXPLORE THE IMPACT DIAGNOSTIC]
At PACE, I help organizations move beyond:
“What should we offer caregivers?”
Toward the questions that matter strategically:
What is happening?
Why is it happening?
What is working?
Where are the gaps?
What is caregiving costing the organization?
What should change?
How will we know?
START RIGHT WHERE YOU ARE NOW.
- LET'S BE BFFs!
- I PROMISE THAT THINGS WON'T BE DIFFICULT
- WE CAN TALK AND DETERMINE EXACTLY WHERE YOU ARE
You don’t need another caregiver resource simply because another resource exists.
You need to understand what your organization already has, what caregivers are experiencing, what the organization is experiencing — and what needs to happen next.
Find out where you stand.
Let's Talk About Things...It IS a New Way of Thinking
I, as Your Healthcare BFF, get it. This is a new way of looking at workforce strategy and the concepts of caregiving & healthcare in relation to work. I can help connect all the dots for you. You can schedule a 30 minute Workforce Caregiving Chat with me right here.
Schedule a Workforce Caregiving Chat Now!
Let's talk about what's going on in your organization? Platforms, programs and resources for caregivers are great, but they are not strategy. Let's see how your current caregiver strategy holds up to your business goals.
