It's Time for More from Healthcare.
Empowering Family Caregivers to Navigate Healthcare & Improve Patient Care

It's Time for More from Healthcare!

You will be you a stronger caregiver in healthcare & patient care in 2025! Find out how!


Do You Help Care for a
Loved One at Home?


I transform family caregivers
into Powerful Patient PartnersĀ®
who navigate healthcare and
its related systems, improve
patient care and manage
other caregiving tasks!

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Got an issue?
Need to talk directly to Tiffany?

"We owe a debt of gratitude to family caregivers. If they all quit today, the healthcare and long-term care systems would collapse. This would affect Medicare, Medicaid and Social Security in a major way. Thank one you know, better yet, help them out!"

--- Your Healthcare BFF

Millions of family caregivers in America have a lot to do. They take on a very noble task, yet many struggle with the cornerstones of caregiving – healthcare and patient care.Ā 
Many caregivers are not acknowledged or heard when trying to get care for the care recipient, or the patient.Ā 
But how does that help patient care? It doesn’t. So those caregivers are NOT getting the best care for the patient,Ā andĀ it’s not their fault.Ā 
Caregivers only want to do their best in caring for their loved one and healthcare is NOT the best.Ā 
How can a caregiver get the best healthcare possible on top of everything else they must manage?
I’m Your Healthcare BFF, Tiffany Matthews! I’m here to empower caregivers on their journey with healthcare and patient care with education designed to help caregivers take their rightful place on the healthcare team of the person they care for (and for themselves!).
With so many things on a caregiver’s plate, the load is called “caregiver burden.” My goal is to ease that burden by empowering caregivers to become Powerful Patient PartnersĀ®.
What’s a Powerful Patient PartnerĀ®? A person capable of navigating healthcare and its related systems (meaning services connected to healthcare like health insurance, home health care, senior care/aging, long-term care, social services), improving patient care (the patient is usually the care recipient) and managing caregiving responsibilities related to those areas. These are skills that will last a lifetime!

The Powerful Patient PartnerĀ® Program

The Powerful Patient PartnerĀ® Program, or P4, is PACE’s Signature Program to empower family caregivers on their healthcare journey. Caregivers will learn about getting organized & prepared for healthcare and caregiving,
discover and use the Healthcare Management Toolsā„¢, and learn how to take action in our complex healthcare system! Learn More!

The Powerful Patient PartnerĀ® Program System

Organize

Prepare

Learn the Healthcare Management Tools

Take Action in the System

Learn More About The Powerful Patient PartnerĀ® Program!

Find out more about upcoming courses, workshops and programs coming from The Powerful Patient PartnerĀ® Program and Your Healthcare BFF!

I empower caregivers in:

Healthcare

  • Getting Organized & Prepared for the Healthcare System
  • Doctor’s appointments
  • Hospital Stays
  • Choosing Health Insurance
  • Choosing the Best Providers
  • Speaking Up for the Care You Need
  • Saving Time & Money in the System
  • Discharge Planning
  • Caregiver’s Role in Getting Healthcare
  • Patient Advocacy Methods to Manage Your Care
  • Healthcare Support & Navigation
  • Patient & Caregiver Education
  • Benefits & Health Insurance Education
  • Long-Term Care Assistance
  • Protecting Your Healthcare
  • Claiming & Keeping Your Healthcare Power
  • Ā 

Patient Care

  • Disease Management
  • Determining Patient Needs
  • Advance Directives
  • Representing the Patient in the System
  • Getting Services & Supports for the Patient
  • Managing Patient Needs including Unique Needs
  • Helping Patient with Personal Care
  • Helping Patient with Independent Activities
  • Getting the Right Care at the Right Time
  • Managing Caregiving Duties
  • Self-Care for the Caregiver
  • Getting Organized & Prepared for Caregiving
  • Facility Placement
  • Senior Care/Aging-in-Place
  • Social Services
  • Ā 

So What's In It for You as a Caregiver?

Caregivers…
Here are some of the many benefits in learning from The Powerful Patient PartnerĀ® Program with Your Healthcare BFF:
  • You will save time & money by being organized & prepared
  • You will increase your health literacy & knowledge, which studies have shown leads to better healthcare and patient results & outcomes
  • You will increase your confidence & strength as a caregiver
  • The care recipient/patient will have an advocate, NOT patient representative
  • You will increase your likelihood of avoiding medical errors that happen in the system
  • You will ease “caregiver burden”, or your responsiblities from caregiving
  • You’ll understand the importance of tactics to protect your care on your healthcare journey – whether it’s for the care recipient/patient or for yourself
  • You’ll learn communication you need on your healthcare journey

Learn More About The Powerful Patient PartnerĀ® Program!

Find out more about upcoming courses, workshops and programs coming from The Powerful Patient PartnerĀ® Program and Your Healthcare BFF!

I'm Tiffany,
Your Healthcare BFF!

Welcome to PACE! I’m Tiffany Matthews, Your Healthcare BFF for Family Caregivers! My mission is to empower caregivers to navigate healthcare and its related systems (ones you need to complete the healthcare experience like health insurance, social services, home health care, long-term care, and aging care), improve patient care (for the care recipient) and manage other caregiving duties related to those areas.

I am a/an:

  • Former healthcare social worker & navigator
  • Board-certified patient advocate
  • Family caregiver advocate
  • Lay Leader for Chronic Disease Self-Management Program
  • Mom to an awesome daughter with two rare conditions
  • Adult child of senior parents

Below was written for me…so you can have an opinion beyond mine.
Tiffany is a dynamic healthcare advocate and the founder of PACE. She’s determined to support & educate caregivers and improve patient care in the process. Her journey started with her own family, watching her mother struggle to care for her grandmother. This knowledge, and her Gramā€™s death after a difficult end-of-life healthcare experience, led her to focus on healthcare & patient advocacy, understanding the challenges faced by patients and caregivers every day. She wanted to help others that didnā€™t have the information she discovered she could help her family with, so she created The Powerful Patient PartnerĀ® Program. LEARN MORE ABOUT TIFFANY & PACE…

Learn More About The Powerful Patient PartnerĀ® Program!

Find out more about upcoming courses, workshops and programs coming from The Powerful Patient PartnerĀ® Program and Your Healthcare BFF!

IT'S TIME FOR MORE FROM HEALTHCARE IN 2025


CAREGIVER BITES ARE AVAILABLE NOW! CLICK HERE!

And...Every Family Caregiver Needs...Caregiving Essentials!

The Blog and Podcast for Family Caregivers with Your Healthcare BFF, Tiffany Matthews! Both will discuss issues affecting caregivers in healthcare, patient care, aging and so much more! Every Wednesday on the Your Healthcare BFF YouTube Channel!Ā 

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