73% of employees report
caregiving responsibilities.
Care for the Caregivers.
Heal the System.
Change the Outcome.
Support your employees, families,
and patients with the only
community designed to elevate
caregiving and healthcare
outcomes — built by a daughter,
advocate, and fighter who lived it.
Your Employees Are Caregivers — and They’re Quietly Struggling.
According to Harvard University and Care.com, a staggering 73% of employees report having caregiving responsibilities. That means nearly 3 out of 4 people on your team are silently managing medical appointments, late-night emergencies, or long-term care — all while trying to meet your organization’s goals. If you’re not supporting them, you’re likely losing them. Quietly. Expensively. Permanently.
At PACE, we help you change that.
I’m Tiffany Matthews, founder of PACE and Your Healthcare BFF. We provide trauma-informed, culturally competent education and workforce solutions to help organizations reduce burnout and retain their top talent. Whether you start with a 30-minute Lunch & Learn or a 60-minute evening workshop, every session is a chance to reduce stress, build trust, and equip your people with real-life tools to thrive — on the job and at home.
It starts with a workshop. But it doesn’t stop there.
Our ultimate offering is Elnora’s Place™: The Powerful Patient Partner® Community — a dynamic online support hub designed specifically for working caregivers. Inside, your employees gain access to monthly events, live support groups, expert tools, health system navigation training, and peer connection — all available 24/7. And PACE is developing more programming for companies making a commitment to serving and supporting their caregivers.
The results speak for themselves:
Organizations that support caregivers see lower turnover, improved morale, stronger retention, and increased use of underutilized benefits. Your employees stay longer, feel seen, and perform better — because they don’t have to choose between being a great worker and a great caregiver.
It’s health & wellness, DEI and caregiver support all rolled into one community!
Ready to be a Caregiver & Patient Friendly™ workplace?
Start with a workshop. Add a pilot. Scale into Elnora’s Place™. Let’s make your company the place for caregivers to grow, not go.
WHO WE SERVE + HOW YOU BENEFIT
👩🏽💼 EMPLOYERS
Give your workforce the support they need — and the ROI you want.
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Reduce turnover + presenteeism
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Improve mental health + wellness outcomes
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Align with DEI, caregiver leave, and benefits strategy
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Boost loyalty among multigenerational teams
📦 Offer the community as a benefit or part of your wellness campaign
🏥 HOSPITALS & HEALTH SYSTEMS
Improve HCAHPS scores, safety outcomes & trust through family-centered care.
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Aligns with Joint Commission, Magnet, and patient experience goals
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Reduces caregiver trauma and improves discharge transitions
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Helps meet equity mandates through language and family education
📦 Use the community as a patient + family support tool AND staff wellness benefit
🧓🏽 55+ COMMUNITIES
Help residents’ families thrive — and give adult children peace of mind.
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Boosts satisfaction and long-term retention
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Educates families on care rights, advocacy, and quality standards
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Faith- and culturally-inclusive programming
📦 Host caregiver weeks or make this a family-focused offering
🏛️ GOVERNMENT + MUNICIPALITIES
Care for your essential workforce and build a healthier, more empowered public.
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Provide caregiver + patient education for vulnerable communities
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Partner on pilot programs with measurable impact
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Provide low-cost access to underserved families
🎓 COLLEGES & UNIVERSITIES
Empower staff, students, and faculty navigating caregiving silently.
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Address hidden student caregiver dropouts
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Improve workplace morale + retention
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DEI, disability inclusion, and wellness aligned
📦 Offer through HR or student affairs as part of benefits or crisis response
🪄 WHAT MAKES THIS DIFFERENT?
Most benefits stop at checklists or webinars.
PACE gives your people an entire system — one that transforms stress into strategy, fear into advocacy, and burnout into bold, sustained care.
💼 OUR SERVICES FOR ORGANIZATIONS:
✅ Live Workshops
✅ Caregiver + Workforce Assessments
✅ 6-Month Pilot Programs
✅ Full Access Licensing
✅ Caregiver & Patient Friendly™ Certification
Custom packages and payment plans available.
Your people deserve this — and you’ll see the return.
Supporting Working Caregivers. Empowering Healthier Workplaces.
What Is Elnora’s Place™?
Elnora’s Place™: The Powerful Patient Partner® Community is a groundbreaking online support and education hub designed to help your caregiving employees thrive — not just survive.
Named in honor of my grandmother who loved hard and fought harder, Elnora Farmer, this platform offers a safe, supportive, and expert-guided space where employees navigating caregiving and healthcare challenges can:
Reduce burnout
Build confidence in healthcare decision-making
Improve work-life balance
Feel seen, supported, and less alone
What’s Inside the Community?
Starting with a 6- or 12-month pilot, members get access to:
✅ Live Monthly Support Groups
✅ Expert-Led Educational Events
✅ Bite-Sized Mini Courses (healthcare, advocacy, caregiving tips)
✅ Discussion Threads & Peer Support
✅ Printable Tools & Checklists
✅ On-Demand Access Anytime
Topics include: managing appointments, navigating insurance, hospital discharge planning, caregiver self-care, and more.
Why It Matters to Your Company
More than 50 million Americans are caregivers. Most are employees — and many are silently overwhelmed.
Caregiver strain = lost productivity, absenteeism, presenteeism, and turnover.
By supporting your team with Elnora’s Place™, you may:
Boost morale and retention
Reduce stress-related sick days
Show employees they’re not just a number — they matter
Give your employees the power to take charge of their healthcare
What if you could offer eldercare and caregiver support that’s both compassionate and performance-smart?
Be a company known for supporting family caregivers and the loved ones they care for! The benefits are numerous!
What You'll Learn at Elnora’s Place™
The Powerful Patient Partner® Program, or P4, is PACE’s Signature (& Proprietary) Program to empower family caregivers on their healthcare journey. Caregivers will learn about getting organized & prepared for healthcare and caregiving, discover and use the Healthcare Management Tools™, and learn how to take action in our complex healthcare system! The benefits are vast for caregivers and the patients they care for!
Learn More!
Healthcare
Getting Organized & Prepared for the Healthcare System
Doctor’s appointments
Hospital Stays
Choosing Health Insurance
Choosing the Best Providers
Speaking Up for the Care You Need
Saving Time & Money in the System
Discharge Planning
Caregiver’s Role in Getting Healthcare
Patient Advocacy Methods to Manage Your Care
Healthcare Support & Navigation
Patient & Caregiver Education
Benefits & Health Insurance Education
Long-Term Care Assistance
Protecting Your Healthcare
Claiming & Keeping Your Healthcare Power
Patient Care
Disease Management
Determining Patient Needs
Advance Directives
Representing the Patient in the System
Getting Services & Supports for the Patient
Managing Patient Needs including Unique Needs
Helping Patient with Personal Care
Helping Patient with Independent Activities
Getting the Right Care at the Right Time
Managing Caregiving Duties
Self-Care for the Caregiver
Getting Organized & Prepared for Caregiving
Facility Placement
Senior Care/Aging-in-Place
Social Services
What's In It for Your Family Caregiver Employees?
Here are some of the many benefits in learning from The Powerful Patient Partner® Program with Your Healthcare BFF:
They will save time & money by being organized & prepared
They will increase their health literacy & knowledge, which studies have shown leads to better healthcare and patient results & outcomes
They will increase your confidence & strength as a caregiver
They will ease “caregiver burden”, or their responsibilities of caregiving
They’ll understand the importance of tactics to protect their care on their healthcare journey – whether it’s for the care recipient/patient or for yourself
They’ll learn communication they need on your healthcare journey
Tiffany Matthews,
Your Healthcare BFF for Family Caregivers
“I turned the pain of watching my Gram suffer into a national movement for caregiver & patient support.”
When my beloved grandmother “Gram” was dying, I saw what healthcare does to families — not with them.
I watched my mother collapse under the weight of caregiving for Gram. No support. No tools. No system that truly cared. I wondered why caregiving had to be so hard.
That moment changed me. I became a patient advocate and built something that didn’t exist:
A caregiver-first, patient-powered support community designed to lift the burden on families — and help organizations lead the change.
Now, through PACE: Patient Advocacy & Caregiver Empowerment, I help employers, hospitals, 55+ communities, and government leaders build Caregiver & Patient Friendly™ systems that improve lives, strengthen families, and save costs. LEARN MORE
