Our Signature Process: From Workshops to Workforce Transformation with Our Caregiver & Patient Friendly™ Pathway

At PACE, we understand that caregiving doesn’t stop when your employees log in to work — and supporting caregivers doesn’t stop at awareness. That’s why we offer the Caregiver & Patient Friendly™ Pathway, a progressive 4-step process designed to meet employers & organizations where they are and grow with them over time.

Whether you’re just getting started or aiming to lead the way in caregiver-friendly policy, PACE delivers the tools, insights, and strategy you need — all rooted in equity, retention, and real-world impact.

PACE delivers workshops-first, then care that lasts. Start with one of our dynamic, expert-led sessions and discover how to truly support your team.

Step 1: High-Impact Workshops

We start with trauma-informed, virtual Lunch & Learns and Evening Workshops designed to give your employees immediate, usable skills for navigating caregiving and healthcare challenges.

These powerful sessions:

• Have healthcare, caregiving, health insurance & patient advocacy education designed to improve caregiving & healthcare outcomes

• Address burnout, communication with doctors, insurance navigation, and more

• Include practical tools, Q&A, and replay access upon request

Delivered every Tuesday and Thursday all summer & fall of 2025!

Step 2: Pilot Program + Workforce Assessment

Organizations ready to deepen their support can launch a 6- or 12-month Pilot Program of Elnora’s Place™: The Powerful Patient Partner® Community, our signature solution for working caregivers.

Each pilot includes:

• Access to expert-led virtual events, caregiver education, and peer support

• Downloadable tools and healthcare navigation resources

• Private online community for caregivers

• Workforce Caregiver & Healthcare Needs Assessment with HR reporting

• Monthly metrics, quarterly reviews, and full onboarding support

This pilot not only supports employees in the moment — it gives HR the insight needed to drive long-term planning and retention strategies.

Step 3: Full Access to the Community

After a successful pilot, organizations can upgrade to full access to Elnora’s Place™, providing your entire workforce with year-round caregiver and healthcare support.

Full access includes:

• Unlimited seats for eligible employees

• Ongoing community access, resource expansion, and coaching

• First-look access to special events and care-planning tools

• Continued reporting, engagement metrics, and HR check-ins

This step ensures your organization becomes a consistent, proactive supporter of caregiver equity — not just during crises, but every day.

Step 4: Certification as a Caregiver & Patient Friendly™ Employer (2026)

Upon demonstrating consistent support, companies may apply for the Caregiver & Patient Friendly™ Certification, launching in 2026. This credential signals your leadership in workforce well-being, acquisition & retention, and DEI innovation.

Employers who reach this tier will be featured in national outreach and recommended by PACE as a best-practice workplace for caregivers and patients alike. This will be a powerful marketing & advertising piece for potential talent and customers.

We Build Relationships, Not Transactions

Whether you start with a single workshop or commit to full access, you’ll receive:

• Transparent pricing and Net payment terms 

• Professional onboarding and HR-ready reporting

• Workshop delivery can be tailored to your workforce

• Real partnership — not cookie-cutter programming

PACE is your ally in helping employees become Powerful Patient Partners® — and helping your workplace lead in equity, retention, and care.